Shipping policy

SHIPPING POLICY

LumiCare currently ships within South Africa only.

Processing Time

Orders are processed within 1–3 business days.

Delivery Time

Estimated delivery time is 10–20 business days depending on destination and supplier fulfilment.

Shipping Costs

Shipping costs are calculated at checkout.

Free Shipping

Free shipping is available on orders over R599.

Tracking

Tracking details will be sent once your order has been dispatched.

Delays

Occasionally delays may occur due to customs clearance, supplier processing, courier issues, or public holidays.

Incorrect Address

Customers are responsible for providing accurate delivery information.

Lost Parcels

If your parcel is lost during transit, please contact lumicaresa@gmail.com and we will investigate with the courier.